Jira

Access issues and projects from Jira

How it works

The Jira connector pulls in all tickets from the specified projects every 10 minutes.

For every jira issue this connector will pull:

• Title
• Description
• Common fields
• Comments

Setting up

Authorization

1. Jira Cloud token

   Jira Cloud: follow the guide described here to get an access token.

2. Jira Server token

   Jira Server: follow the guide described here to get a personal access token.

Indexing

1. Open Jira connector

   Navigate to the Admin Panel and select the Jira Connector

2. Provide credentials

   For Cloud, provide the Access Token and the Username it belongs to:

   

   For Server, provide the Personal Access Token:

   
3. Choose projects and filters

   For each project you want to index, provide a single URL to any page in the project. Optionally specify users whose comments should not be indexed (useful to ignore certain bots). For example:

   
4. Start indexing

   Click the Connect button! All your Jira tickets in that space will now be pulled into Onyx every 10 minutes.

Indexed metadata

- Project ID
- Issue Type
- Issue Key
- Summary
- Description
- Priority
- Labels
- Assignee
- Reporter
- Comments
- Status
- Resolution
- Created
- Updated